Privacy Policy

Last Updated: 17th July 2024

Welcome to HiFlights ("we," "us," "our"). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.hiflights.co.uk, use our services, or interact with us in any other way. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

We may collect and process the following data about you:

Personally Identifiable Information:

• Name
• Address
• Email address
• Phone number
• Date of birth
• Passport details
• Payment information

Non-Personally Identifiable Information:

• Browser type
• IP address
• Operating system
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services
• To improve, personalise, and expand our services
• To process transactions and send related information
• To communicate with you, including responding to your comments, questions, and requests
• To send you promotional and marketing communications (with your consent)
• To comply with legal obligations and resolve any disputes

How We Share Your Information

We do not sell, trade, or rent your personal identification information to others. We may share your information with:

• Service Providers: To facilitate our services, we may share your information with third-party service providers who perform services on our behalf.
• Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Data Security

We use appropriate technical and organisational measures to protect the personal data we collect and process to protect it from accidental loss or unauthorised access. The personal data we collect from you may be processed outside of the European Economic Area (EEA) for the sole purpose of service provision.

Providing Personal Data for Someone Else

If you provide personal data about someone else, you must ensure that you are authorised to disclose that information to us and that, without our taking any further steps, we may collect, use, and disclose such information as described in this Privacy Policy. By submitting personal data about someone else, you confirm that you have obtained their consent to do so, and that they understand and accept how we will use their information.

Providing Data on Children

We understand the importance of protecting children’s privacy. Our services are not intended for children under the age of 18, and we do not knowingly collect personal data from children under this age. We will only process information about children with the consent of the parents or legal guardians.

Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. We will securely delete or anonymise your data when it is no longer required.

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Access: You have the right to request copies of your personal data.
• Rectification: You have the right to request that we correct any information you believe is inaccurate.
• Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Data Portability: You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.
• Objection to Processing: You have the right to object to our processing of your personal data, under certain conditions.

To exercise any of these rights, please contact us at: support@hiflights.co.uk 

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. You can see when this Privacy Policy was last updated at the top of the page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: support@hiflights.co.uk